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לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

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מידע נוסף

Are Adblockers making my Firefox crash?

  • 1 תגובה
  • 0 have this problem
  • 12 views
  • תגובה אחרונה מאת Paul

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My browser has been shaking/crashing/jumping when I scroll on either Tumblr or (more recently) Youtube. The shaking/crashing has gotten increasingly worse, and reinstalling did not fix it. I attempt to set off the shaking/crashing in troubleshoot mode, but couldn't make it happen. When I got out of troubleshooting mode it happened instantly.

I have facebook container, privacy badger and ublock origin. What can I do to potentially fix the problem.

My browser has been shaking/crashing/jumping when I scroll on either Tumblr or (more recently) Youtube. The shaking/crashing has gotten increasingly worse, and reinstalling did not fix it. I attempt to set off the shaking/crashing in troubleshoot mode, but couldn't make it happen. When I got out of troubleshooting mode it happened instantly. I have facebook container, privacy badger and ublock origin. What can I do to potentially fix the problem.

כל התגובות (1)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.