לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Lost all of my Bookmarks

  • 1 תגובה
  • 0 have this problem
  • 6 views
  • תגובה אחרונה מאת Paul

more options

I had Firefox browser (and lots of bookmarks) on my desktop computer. I recently had a problem with my Windows 10 and needed to reinstall the Windows 10 on that computer. I then reinstalled the Firefox browser. It appears that all of my bookmarks are gone. How do I find them and restore them to my computer. I am in a panic mode. Any assistance would be appreciated.

I had Firefox browser (and lots of bookmarks) on my desktop computer. I recently had a problem with my Windows 10 and needed to reinstall the Windows 10 on that computer. I then reinstalled the Firefox browser. It appears that all of my bookmarks are gone. How do I find them and restore them to my computer. I am in a panic mode. Any assistance would be appreciated.

כל התגובות (1)

more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.