Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

sync problem in restoring bookmarks and histories

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Hi I have re-installed my Windows and all data have been backed up in my Firefox account. I have a problem with history and bookmarks which are not restored in my new windows but my password restored.

Hi I have re-installed my Windows and all data have been backed up in my Firefox account. I have a problem with history and bookmarks which are not restored in my new windows but my password restored.

כל התגובות (4)

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I am really sorry that I use Firefox. I have not been able to access my bookmarks for 3 days and there is no solution for this. All my plans are messed up, I'm really sorry for myself and Firefox

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I'm sorry to hear about the trouble you're facing with your Firefox history and bookmarks after reinstalling Windows. Let's see if we can help you get them back! First, please ensure you are signed in to your Firefox account in the new Windows installation. Then, go to the Firefox menu and click on "Sync Now" to sync your data. If that doesn't work, you can try going to the "Library" menu and selecting "Restore" to see if your bookmarks and history are available for restoration. If you still can't find them, don't worry, we'll do our best to assist you in the Firefox Support Forum. We're here to support you, and together, we'll get your bookmarks and history back on track. Hang in there, we've got your back!

השתנתה ב־ על־ידי Medhasree Suram

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Unfortunately, your solution did not work either.