לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Firefox crashed.

  • 2 תגובות
  • 0 have this problem
  • 13 views
  • תגובה אחרונה מאת zeroknight

more options

My Firefox Browser keeps "crashing" or freezing up. My computer stops working and the apps don't work. Nothing responds. when I restart it only takes a minute or 2 till it happens again. this began slowly 2-3 weeks ago but now it is daily. Every time I turn on my computer.

For the 1st time, today I got a message box titled Mozilla Crash Reporter: Firefox had a problem and crashed. Tell Mozilla so they can fix it. I did run a McAfee computer scan but this didn't help. I'm really surprised I was able to complete and send you this message.

TY,

My Firefox Browser keeps "crashing" or freezing up. My computer stops working and the apps don't work. Nothing responds. when I restart it only takes a minute or 2 till it happens again. this began slowly 2-3 weeks ago but now it is daily. Every time I turn on my computer. For the 1st time, today I got a message box titled Mozilla Crash Reporter: Firefox had a problem and crashed. Tell Mozilla so they can fix it. I did run a McAfee computer scan but this didn't help. I'm really surprised I was able to complete and send you this message. TY,

כל התגובות (2)

more options

If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.

  • click the "All crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternately, you can open about:crashes via the location/address bar.

See "Viewing reports outside of Firefox":


more options

Does it still happen in Troubleshoot Mode?