לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

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מידע נוסף

Cannot open a specific website

  • 2 תגובות
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  • תגובה אחרונה מאת haai_noordzee

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Fore some reason I am no longer able to open support.netapp.com in Firefox Getting a time-out error >> The connection has timed out >> The server at support.netapp.com is taking too long to respond.

This seems to have started after a Firefox update earlier this year, but I don't remember with which version it started.

I have already tried to refresh Firefox, un- and install Firefox

  (including deleting various entries in "%Programdata% and %appdata%
  and registry HKEY_CURRENT_USER>>SOFTWARE. Delete the entry named "Mozilla".
                     HKEY_LOCAL_MACHINE>>SOFTWARE. Delete the entries "Mozilla" and "mozilla.org".
                      HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node.
                              Delete the entries "Mozilla" and "MozillaPlugins".

With no luck

This issue does not happen on any other browser (Chrome, Edge, Vivaldi) I have tried. But what I noticed on these is that support.netapp.com is automatically being redirected to https://mysupport.netapp.com/site This redirect does not happen in FF

If I enter mysupport.netapp.com manually it opens perfectly


Cheers, Jurgen

Fore some reason I am no longer able to open support.netapp.com in Firefox Getting a time-out error >> The connection has timed out >> The server at support.netapp.com is taking too long to respond. This seems to have started after a Firefox update earlier this year, but I don't remember with which version it started. I have already tried to refresh Firefox, un- and install Firefox (including deleting various entries in "%Programdata% and %appdata% and registry HKEY_CURRENT_USER>>SOFTWARE. Delete the entry named "Mozilla". HKEY_LOCAL_MACHINE>>SOFTWARE. Delete the entries "Mozilla" and "mozilla.org". HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node. Delete the entries "Mozilla" and "MozillaPlugins". With no luck This issue does not happen on any other browser (Chrome, Edge, Vivaldi) I have tried. But what I noticed on these is that support.netapp.com is automatically being redirected to https://mysupport.netapp.com/site This redirect does not happen in FF If I enter mysupport.netapp.com manually it opens perfectly Cheers, Jurgen

פתרון נבחר

This is a problem with the insecure "http://" site, it also happens on Chrome. The difference in behavior is due to Firefox not defaulting to HTTPS unless you use a private window or enable HTTPS-Only.

Read this answer in context 👍 1

כל התגובות (2)

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פתרון נבחר

This is a problem with the insecure "http://" site, it also happens on Chrome. The difference in behavior is due to Firefox not defaulting to HTTPS unless you use a private window or enable HTTPS-Only.

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Thank you, that indeed does the trick