לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Missing mail korrespondance & missing function to remove form Spam-folder

  • 1 תגובה
  • 0 have this problem
  • 5 views
  • תגובה אחרונה מאת david

LoopStudio
LoopStudio
more options

Hi

1) Its really annoying that Thunderbird seems to have started to remove all original text from emails, so everytime I send out an email to e.g. a support-department and get answers back, then my original questions are stripped/removed form the answer, so all the answer emails get useless and has no value! Why did this start to happen? And how do I avoid it? Couldnt find any settings in Thunderbird.

Note that the support departments tell me that its not their software... Which end do u beleave is truncating the text?

2) Its also very annoying that Thunderbird has started to put many emails don into the Spam-folder, but the most annoying thing is it seems like its impossible to find any menu-submenu popup, tool or button to remove it again from Spam folder and to tell Thunderbird to remember never to put this Sender into spam-folder again!

So will there come some fixes soon to this?

Thanx

Hi 1) Its really annoying that Thunderbird seems to have started to remove all original text from emails, so everytime I send out an email to e.g. a support-department and get answers back, then my original questions are stripped/removed form the answer, so all the answer emails get useless and has no value! Why did this start to happen? And how do I avoid it? Couldnt find any settings in Thunderbird. Note that the support departments tell me that its not their software... Which end do u beleave is truncating the text? 2) Its also very annoying that Thunderbird has started to put many emails don into the Spam-folder, but the most annoying thing is it seems like its impossible to find any menu-submenu popup, tool or button to remove it again from Spam folder and to tell Thunderbird to remember never to put this Sender into spam-folder again! So will there come some fixes soon to this? Thanx

כל התגובות (1)

david
david
  • Top 10 Contributor
more options

I will try to assist here. - For many/most email clients, there is the option available to set the option to either include original correspondence or to ignore original correspondence. That option appears to have been set for those people replying to you, as Thunderbird has no facility to remove portions of messages.

- Regarding spam, this is a teaching process, wherein you can click messages that are flagged as spam and click 'not spam' and return to desired folder. It is generally advised to do this periodically for both good and spam messsages to help Thunderbird 'learn' how to manage your email. This article provides more information: 

https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages