לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Facebook unreachable on both Firefox and Waterfox

  • 6 תגובות
  • 0 have this problem
  • 1 view
  • תגובה אחרונה מאת Max

more options

I am unable to reach Facebook on both Firefox and Waterfox.

Other browsers (Opera, Edge, Chrome) are able to access Facebook.

I can access other Meta-owned sites (Messenger.com, Instagram, Threads) on Firefox and Waterfox.

This issue exists on both my desktop (Windows 10) and laptop (Windows 11).

This issue does not apply to Firefox for iOS or the Facebook app.

All apps and OS's mentioned are up to date.

This has been going on for over a week now.

I am unable to reach Facebook on both Firefox and Waterfox. Other browsers (Opera, Edge, Chrome) are able to access Facebook. I can access other Meta-owned sites (Messenger.com, Instagram, Threads) on Firefox and Waterfox. This issue exists on both my desktop (Windows 10) and laptop (Windows 11). This issue does not apply to Firefox for iOS or the Facebook app. All apps and OS's mentioned are up to date. This has been going on for over a week now.

כל התגובות (6)

more options

Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

Does it still happen in Troubleshoot Mode?

more options

Nothing happened when I tried this, and yes it still happens in Troubleshoot Mode.

more options

Does it still happen with default settings in a new browser profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.

more options

Ok, I can reach Facebook on Developer Edition.

What should I do?

more options

If you want to fix your browser profile instead of simply refreshing it, you will need to find the issue through a process of elimination.

Backup your profile folder and try resetting all about:config settings to default by renaming the prefs.js file while Firefox is not running.

more options

"If you only have one profile, its folder would have "default" in the name."

There are four folders, each with the word "default" somewhere in the name....