We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

No Firefox on my desktop computer in south east London UK

  • 2 תגובות
  • 0 have this problem
  • תגובה אחרונה מאת gartland44

more options

Please tell me what do. From time to time, Firefox will not connect my desktop to the internet. At the same time I can access the internet with my iPhone. The internet in my home is working. Right now the computer cannot connect to internet site or restore previous tabs.

Please tell me what do. From time to time, Firefox will not connect my desktop to the internet. At the same time I can access the internet with my iPhone. The internet in my home is working. Right now the computer cannot connect to internet site or restore previous tabs.

כל התגובות (2)

more options

I admit to knowing nothing about Macs but the first thing I'd be trying to check is is it connected to the network at all. Do other internet programs work, things like e-mail clients or other browsers?

If you don't have any such things installed go to Applications > Utilities > Terminal and type ping 8.8.8.8. That will 'ping' Googles DNS server as a test. If that works then it MAY be a Firefox specific problem. If not it's the computer or OS.

See below for what good and bad results look like.

Helpful?

more options

To thepillenwerfer. Thank you very much for replying with the suggestion of what to do. I shall keep the reply for the future, After no internet overnight, the connection came back two hours ago with no indication as to why. This has happened before and I put it down to a problem of reception in south east London, England. The tests you have suggested will narrow down what is wrong when the internet fails again. Good wishes.

Helpful?

פרסום שאלה

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.