websites like PG&E or California DMV or others, don't support Firefox
Several websites don't support Firefox. PG&E and California DMV to name a few. What's up with that?
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How can Mozilla answer questions about other companies business decisions? You need to ask those companies.
We can't really do much about it. I can't even access these websites from Europe. You, as a customer, should ask them about it.
Please read also pge.com - Firefox appears as unsupported in their list.