לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

I can't open firefox the running but not responding window opens and says to close the existing window. I can't do that shutting down the computer doesn't do anything to help. I've done all the suggestions here. I've uninstalled and reinstalled firefox

  • 4 תגובות
  • 101 have this problem
  • 7 views
  • תגובה אחרונה מאת ariven

more options

Firefox will not open. I get the firefox is already running but not responding window... I have tried rebooting with no help. I have tried to end the process via cntrl+shift+esc and nothing firefox is listed to end. I have tried find the app data via the run icon in the start up window, I have no run icon on this system (Acer with windows vista(?)

This happened

Every time Firefox opened

The computer was hard shut down and did a improper shut down scan when it was restarted

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

Firefox will not open. I get the firefox is already running but not responding window... I have tried rebooting with no help. I have tried to end the process via cntrl+shift+esc and nothing firefox is listed to end. I have tried find the app data via the run icon in the start up window, I have no run icon on this system (Acer with windows vista(?) == This happened == Every time Firefox opened == The computer was hard shut down and did a improper shut down scan when it was restarted == == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

פתרון נבחר

Un-installing and re-installing Firefox doesn't affect your personal data and settings in your Firefox Profile folder, unless you specifically select that option when un0installing Firefox - but that deletes "all your personal data and customizations".

Have you tried creating a new Profile after a cold boot? http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

Read this answer in context 👍 0

כל התגובות (4)

more options

פתרון נבחר

Un-installing and re-installing Firefox doesn't affect your personal data and settings in your Firefox Profile folder, unless you specifically select that option when un0installing Firefox - but that deletes "all your personal data and customizations".

Have you tried creating a new Profile after a cold boot? http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

more options

This only happens in Windows7. I have reinstalled but to no avail. The only way I can run Firefox is to reboot every time I want to open it. This is totally unacceptable. I cannot delete the parent.lock file - which is a ZERO-BYTE file - so this is clearly a bug. Sadly I am un-installing Firefox and going over to Chrome - after 6 years of using Firefox this is really frustrating because it looks as if there is no action to fix it.

השתנתה ב־ על־ידי gladesbay@gmail.com

more options
more options

I am having a similar problem. Running Xp.

Latest revision of firefox. After using firefox for a while if I exit, parent.lock is locked and i have to reboot to reload firefox.

I have killed all firefox applications from task manager (usually there are none). and I have tried 3 different "file unlock" programs including unlocker to no avail.

I also recently installed a program that shows -all- open files, and parent.lock is not listed, and thus not closable/unlockable from there.