We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

I have become unable to print from a webpage

  • 1 תגובה
  • 7 have this problem
  • 2 views
  • תגובה אחרונה מאת gromit01904

cottnpickr
cottnpickr
more options

I have used Firefox for several years w/no major probs. Recently, however, I cannot print from a web page on my Lexmark 7675. I can print saved documents. When I click "print preview" the screen just shows up as gray all over. If I click "print", I get a message that "an unknown error occurred while printing". I can use IE 8 and it prints fine (and "print preview" shows correctly).

What can be causing this, and what is the fix?

Thanks.

I have used Firefox for several years w/no major probs. Recently, however, I cannot print from a web page on my Lexmark 7675. I can print saved documents. When I click "print preview" the screen just shows up as gray all over. If I click "print", I get a message that "an unknown error occurred while printing". I can use IE 8 and it prints fine (and "print preview" shows correctly). What can be causing this, and what is the fix? Thanks.

כל התגובות (1)

gromit01904
gromit01904
more options

Same here, Windows 7 64-bit system, Firefox was at 3.6.13. Can print to the printer outside of FF with any app, not just inside FF. Also, uninstalled and reinstalled (removing all FF files in the process); tried the About:Config print.print...setting changes recommendations; tried using FF in Safe Mode as well. The about:config worked until the system was restared, then back to the same old problem. Nnothing seems to work. Ended up putting on Chrome to be able to print (didn't want to use IE). Want FF back to working! This has been a problem for the last month. Perhaps it's a Windows updated that boinked it? Oh, also updated it last night to 3.6.14 and the problem still exists.