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חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Parts of fire fox 4 keep randomly disappearing? I have lost my bookmark button and my tab groups buttons so far. How do I fix this?

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First I went to use the bookmark button to find a bookmark and it was gone. I tried several things to get it back but can not seem to retrieve it. Then as the day has gone on, I have now lost the tabs group button and can not access all of my grouped tabs! *** Update I did try restoring to default settings under the customize option(before I posted for help), and it did not help at all.

First I went to use the bookmark button to find a bookmark and it was gone. I tried several things to get it back but can not seem to retrieve it. Then as the day has gone on, I have now lost the tabs group button and can not access all of my grouped tabs! *** Update I did try restoring to default settings under the customize option(before I posted for help), and it did not help at all.

השתנתה ב־ על־ידי SinfullySuperbSerpents

כל התגובות (4)

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Click the Customize button again and then in the panel which opens, click the button called "Restore Default Set".

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Did before I posted the question, and it does not fix the problem, thanks anyways.

השתנתה ב־ על־ידי SinfullySuperbSerpents

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Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.

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Thank you both for trying to help. I am not running any add ons. Yesterday I did the live chat help thing and we finally got it back to the way it should be. I still do not know what caused the changes in it but at least now everything is back and running properly. Just in case someone else reads this with a similar problem here is what was done. After sending a screen shot the agent at live help discovered that the "menu bar" under options had some how been clicked. Once it was unclicked then my bookmarks button came back but not the translucent tabs grouping button. the solution I was given for that was to go into customization and simply drag it back into place. So I now have my buttons back but no idea as to what caused them to disappear, as I know I did not change any settings and there was no one else here yesterday.