Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

When attempting to download the new version of FoxFire I don't get the prompt to drag the icon to the application folder.

  • 1 תגובה
  • 4 have this problem
  • 1 view
  • תגובה אחרונה מאת mountainlover1

more options

My computer is a 2008 MacBook. My gmail window prompts me to update to the new 6.0.2 version of Foxfire, which I've tried to do many times over the fast few months, always with the same results. The first step to download 6.0.2 to the desktop works fine. The second step tells me to drag the icon to the Application Folder when prompted. It never prompts me to drag it to the Application Folder; I've waited up to 10 minutes for this prompt. When I try to drag it without the prompt the Application Folder it seems to work. In step three I'm to drag the Application Folder to the Foxfire icon in the menu bar at the bottom on the screen. When I try the Foxfire icon won't except the Application Folder. Please help, my gmail is working less and less well.

Thank You, Linda Longacre

My computer is a 2008 MacBook. My gmail window prompts me to update to the new 6.0.2 version of Foxfire, which I've tried to do many times over the fast few months, always with the same results. The first step to download 6.0.2 to the desktop works fine. The second step tells me to drag the icon to the Application Folder when prompted. It never prompts me to drag it to the Application Folder; I've waited up to 10 minutes for this prompt. When I try to drag it without the prompt the Application Folder it seems to work. In step three I'm to drag the Application Folder to the Foxfire icon in the menu bar at the bottom on the screen. When I try the Foxfire icon won't except the Application Folder. Please help, my gmail is working less and less well. Thank You, Linda Longacre

כל התגובות (1)

more options

I have the same problem on my 2011 MacPro. Were you able to get past the first step and were you able to drag the icon to the Application Folder?