לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

I added a persona, I've disabled and removed that persona, it keeps coming back. Going into tools does not help, adding a new persona does not help. I'm ready to give up on firefox!

  • 7 תגובות
  • 3 have this problem
  • 1 view
  • תגובה אחרונה מאת churchhaus

more options

I added a persona, wanted a new one so disabled and removed the old one. I added a new persona, but the old one keeps coming back. Going into tools/add ons does no good because it is not even listed anymore but keeps coming back. I've shut down/restarted, I've searched for answers to this problem.

I added a persona, wanted a new one so disabled and removed the old one. I added a new persona, but the old one keeps coming back. Going into tools/add ons does no good because it is not even listed anymore but keeps coming back. I've shut down/restarted, I've searched for answers to this problem.

כל התגובות (7)

more options
more options

tried it but did not solve the problem, thanks.

more options

Go to Tools then Add-ons then click the "Extensions" button then select the Persona you want to delete then click Uninstall then restart Firefox.


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

more options

The data that specifies which persona to display is stored as a pref in the prefs.js file in the Firefox Profile Folder.

Did you try to rename or move the prefs.js file and a possible user.js file to see if that helps?

Are you using the Personas Plus extension, because in that case you need to check the settings in that extension.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
more options

for heaven's sake. in my original post i said going into tools does no good, and i can't mark "solved" if the problem is not solved. as soon as i find a solution i'll do that....... thanks.

more options

cor-el...wish i was a little more computer literate! just takes me so long to figure out what you mean, i keep trying. even uninstalled firefox and reinstalled and the....................persona was still there! gotta be somewhere in this computer!

thanks all

more options

went thru all those steps again and the dang thing came back....cor-el, ideato thanks! any other ideas out there....thank you too!