לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

I keep getting a message to download the latest Flash Playeer. I've done it several times but the message still comes up.

more options

I've downloaded the Flash Player several times, but on opening keep getting an error message saying I need to do that. I can't get it to go away

I've downloaded the Flash Player several times, but on opening keep getting an error message saying I need to do that. I can't get it to go away

כל התגובות (3)

more options

I have been having the same problem for the past two days with my AT&T email. I spoke twice with their tier 2 tech support with any resolution. This problem occurs with Firefox and Chrome but not with IE. If I disable the Flash add-on the message will not reappear but I cannot play any Flash based video. I hope AT&T Yahoo updates their software to eliminate the problem since it is extremely annoying.

more options

Here's what happened: Last week, Adobe updated the way they report the Flash version (not Firefox version but the version of Flash) as part of a Flash update. It seems that Yahoo Mail (which is the base for AT&T mail) didn't update their code to check correctly and so it looks like (to them) that Flash isn't working (they can see that you have it installed but the version check code doesn't work).

This should be fixed on the Yahoo side, hopefully soon.

more options

Is there a way to get out of Yahoo and go back to my original version of Firefox? I downloaded "Social fixer" for Facebook and that's when I started having issues with Firefox, should I uninstall "social fixer"?