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לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

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מידע נוסף

Firefox spontaneously uninstalls itself

  • 5 תגובות
  • 3 have this problem
  • 4 views
  • תגובה אחרונה מאת Ed

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I am running the latest version of Firefox. When I start my computer iin the morning Firefox is gone - the icon is no longer on the desktop, and the program is no longer listed in the program menu. It does not happen on a predictable schedule - sometimes it's a couple weeks between disappearances, sometimes a couple days.

I am running the latest version of Firefox. When I start my computer iin the morning Firefox is gone - the icon is no longer on the desktop, and the program is no longer listed in the program menu. It does not happen on a predictable schedule - sometimes it's a couple weeks between disappearances, sometimes a couple days.

כל התגובות (5)

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That sounds very odd. Can you still see the firefox folder and program in Program Files? It should be here:

C:\Program Files\Mozilla Firefox (on a 32bit windows edition)

C:\Program Files (x86)\Mozilla Firefox (on a 64 bit windows edition)

Let me know and I'll try to help you out.

השתנתה ב־ על־ידי Ed

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Which security software (anti-virus) do you have?

Some security software has virtualization / sandbox features that can cause problems by restoring or removing files.

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Thanks for the response! Unfortunately, yesterday I had to re-install Firefox, so I can't answer your question until it happens again (which, judging by past performance, should only be a few days). I'll let you know.

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I am at the U of Minnesota. I checked with our administrator and she said we use Symantec. She hasn't heard of anyone else at the U having this problem.

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Ok. Hopefully the reinstall will have done the trick. Post back if it disappears again.