לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

When trying to download a pdf, it only shows up as a 20kb file and will not open.

  • 7 תגובות
  • 4 have this problem
  • 4 views
  • תגובה אחרונה מאת Rimas Kudelis

more options

When I try and download a pdf file or open it from a site, it only shows the file as 20Kbs, I know it is larger than that, and I can open other pdfs that are already on my computer. Just not new ones.

When I try and download a pdf file or open it from a site, it only shows the file as 20Kbs, I know it is larger than that, and I can open other pdfs that are already on my computer. Just not new ones.

כל התגובות (7)

more options

Hi there! Try dragging the file you downloaded onto an open Notepad window. What do you see in Notepad then?

more options

Are you talking about once the file is downloaded then dragging it, or dragging a copy of the download link?

The problem seems to be that it is pulling a file that has only a fragment of the real size. Its should be a 70 to 400 kb file and the one that it is finding and pulling is only 20kb, and nothing but broken HTML code. But the site works on other computers and pulls the right files, so I have to think it is something wrong with Firefox.

more options

I'm talking about the file that you download. By dragging it onto Notepad you could see whether it's a binary file at all, or just some error message or an intermediate page saved instead of the PDF.

By the way, how do you download the files in question? Do you right-click and choose "Save Target As", or do you left-click the link and get a window asking whether to save the file or to open it?

more options

Left click and a drop-down of sorts comes down and asks to save the pdf open in HTML, or cancel.

The save leads to the none opening PDF, while the open as HTML shows up as nothing, most likely code fragments or something.

It sounds like what is happening is that is it bring up the intermediate page, instead of the file. Is their anyway to prevent this from happening?

more options

Can you give me a link to the page where this happens? I could try to reproduce that.

more options

Thats the problem, it is only one specific computer. I know it sounds strange. But it is only on one computer in our office, the rest of them work fine. Is there anything I could do to maybe reset something besides the obvious of clearing the history and cache

more options

Have you tried to open the file in a text editor? What did you see there?