Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Need to get a view where I see the webpage as presented by sender.

  • 28 תגובות
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת gacarpenter

more options

Some we pages [e.g., ConstantContact] only show as black and white with occasional blue. Thy have graphics and colors. How do I get their and other websites readable graphics and colors?

Some we pages [e.g., ConstantContact] only show as black and white with occasional blue. Thy have graphics and colors. How do I get their and other websites readable graphics and colors?

כל התגובות (20)

more options

I'm not sure I fully understand your question. If the problem is that image you know should be there are not showing, have you tried the steps in this article: Fix problems that cause images to not show.

more options

Solved some of the problem [colors principally]. But some of the website text portions in banners and drop downs are so dark to black that I can't read.

more options

Could you provide a link and indicate where you see the problem?

Some menus are rendered using Flash. Have you noticed any issues with Flash media?

In case it's relevant, Firefox does not always work well with WIndows' "High Contrast" themes. However, regular Aero and Basic themes should work.

more options

Just found a pretty good example. Try www.celebritycruises.com

more options

Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

more options

Make sure that you allow pages to choose their colors [did so] and that you haven't enabled High Contrast in the Accessibility settings.[where is this?]

more options

See the linked article for the accessibility setting in Windows and check the color setting for Firefox in "Firefox or Tools > Options > Content > Colors"

See:

more options
more options

Can you attach a screenshot of how you see that page?

Use a compressed image type like PNG or JPG to save the screenshot.

more options

Using Windows 7. Any idea how I would save a scrrenshot is you requested?

more options

In Windows you can use the snipping tool or use Alt+PrintScreen to copy the active window to the clipboard.

more options

I've snipped OK. How do I get it into a reply?'

more options

It's now a .png on desktop.

more options

Below the text box you should see an "attach" control to upload the image with your reply.

Edit: Actually, it was renamed "Add images" instead of Attach.

השתנתה ב־ על־ידי jscher2000 - Support Volunteer

more options

Image is below. Note how unreadable top bars are . s o o o dark t black.

And thanks for educating the ignorant.

more options

That bar should have white colors and not black as your screenshot shows.

Do you have any extensions that can change the page colors?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
more options

I can't view that particular page, but based on the home page, the text on those buttons should be pale, nearly white. (See attached.)

In case Firefox has a corrupted version of the style sheet in the cache, try bypassing it using Ctrl+Shift+r to reload the page fresh from the server. Any difference?

If that doesn't help, and noticing that the layout doesn't seem quite right either, I wonder whether some other setting or rule is altering the standard layout.

more options

Will try. With mouse right clicks I only get momentary drop downs then gone -- no time to click anything. Any ideas about that? And how do I start Firefox in "safe mode"?

more options

Ctrl shift r give only momentary relief. Kinda like the drop down right click problem above?

more options

To restart in Safe Mode, you can use the item on the Help menu:

Help > Restart with add-ons disabled

or you can hold the Shift key when starting Firefox. (Only works if all Firefox windows are closed first...)

  1. 1
  2. 2