לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

I use Go Daddy Web Mail and FireFox may be preventing me from being able to put text into the subject line when composing an email.

  • 3 תגובות
  • 6 have this problem
  • 17 views
  • תגובה אחרונה מאת Aleksej

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As the question / statement says, When in Firefox, once I've started my webmail application through Go Daddy, I can compose an entire email filling out all the required info. But, when I put the mouse over the 'Subject Line' and click, no cursor appears.

Having walked through this with Go Daddy, they are convinced that it's FireFox because we opened up their webmail with 2 other browsers and both allowed me to plug in a subject line.

As the question / statement says, When in Firefox, once I've started my webmail application through Go Daddy, I can compose an entire email filling out all the required info. But, when I put the mouse over the 'Subject Line' and click, no cursor appears. Having walked through this with Go Daddy, they are convinced that it's FireFox because we opened up their webmail with 2 other browsers and both allowed me to plug in a subject line.

כל התגובות (3)

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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

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I had this problem too with a GoDaddy email acct; it is a defect in Mozilla Firefox 17, solved by uninstalling the program and reinstalling the previous edition of Firefox 16. Email is working again, subject line is active.

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A bug report was filed.