לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Screen says unable to access internet. when tried to browse.

  • 1 תגובה
  • 1 has this problem
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  • תגובה אחרונה מאת cor-el

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I down loaded the firefox program. it opens correctly to the search page. when I try to browse the internet after typing in my search, the next screen that comes up says unable to connect to the internet. I can browse using windows explorer with no problems so I know I have an internet connection. I made sure the fire wall will allow the fire fox program. At this point I am at a lost. If it matters I am running the new windows 8 64 bit. If anyone has any suggestion please let me know.

I down loaded the firefox program. it opens correctly to the search page. when I try to browse the internet after typing in my search, the next screen that comes up says unable to connect to the internet. I can browse using windows explorer with no problems so I know I have an internet connection. I made sure the fire wall will allow the fire fox program. At this point I am at a lost. If it matters I am running the new windows 8 64 bit. If anyone has any suggestion please let me know.

פתרון נבחר

If that is the about:home page then that is a build-in page that doesn't need and use internet access.

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

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כל התגובות (1)

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פתרון נבחר

If that is the about:home page then that is a build-in page that doesn't need and use internet access.

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: