Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה נסגר והועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Turn off upgrade reminder

  • 10 תגובות
  • 2 have this problem
  • 26 views
  • תגובה אחרונה מאת AliceWyman

more options

I am getting tired of the constant reminders to upgrade Firefox to 19. I have no intention of upgrading because according to the reports, I will lose my Norton Toolbar and I use it several times a day, at least. I can't/won't upgrade to a version that will be incompatible to the add-ons I need. The pop-ups ask me to "Upgrade Now," or "Ask Me Later." I don't want to upgrade now, and I don't want to be asked later! How can I get Firefox to leave me alone?

I am getting tired of the constant reminders to upgrade Firefox to 19. I have no intention of upgrading because according to the reports, I will lose my Norton Toolbar and I use it several times a day, at least. I can't/won't upgrade to a version that will be incompatible to the add-ons I need. The pop-ups ask me to "Upgrade Now," or "Ask Me Later." I don't want to upgrade now, and I don't want to be asked later! How can I get Firefox to leave me alone?

פתרון נבחר

Please contact Norton, they can help you update your Norton software, and get it working with Firefox. It's important to keep Norton and Firefox updated at all times.

Read this answer in context 👍 0

כל התגובות (10)

more options

hello, please update as soon as possible. the norton toolbar is compatible with firefox 19. as always norton makes its compatibility update for the toolbar available at the same time as a new firefox version is released. please run the symantec liveupdate & make sure that all components are up-to-date or for more information refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-19-Support-for-Norton-Toolbar/td-p/912951

more options

I don't think those will work because the patches specify they're for Norton 2013 and Norton 2012, and I have Norton 2011. When my subscription renews later this year, then I should have the newer version. Until then, there are no instructions for the 2011.

more options

as far as i understand it, while you're an active norton subscriber you can upgrade your product to the latest product line: http://updatecenter.norton.com/?NUCLANG=en

more options

Well, I followed all of the instructions, and my Norton toolbar is now gone along with all of my stored passwords and identity cards. I upgraded my Norton to the newest version, and I upgraded to Firefox 19.0. I even re-booted 4 times to make sure everything "took," per the instructions. What a mistake!!! Upgrading the Norton erased everything and now I can't get the toolbar back because of the Firefox update! According to the Add-ons, the toolbar is NOT compatible with 19.0 even though I have the newest version of Norton. Now what? (The link you provided doesn't have any clickable patches.)

more options

i cannot give you more detailed guidance as is alreadys described in the link since i don't use norton myself. in case you don't get version 2013.3.1.3 of the toolbar which is referenced there by running live-update repeatedly, please contact norton's support to get their product to work as specified.

more options

פתרון נבחר

Please contact Norton, they can help you update your Norton software, and get it working with Firefox. It's important to keep Norton and Firefox updated at all times.

more options

Update: I finally got the toolbar "back" after running the Live Update 4 additional times and rebooting after each. But it's a different toolbar with a lot of crap I really don't want, like the FB share button. And there are 2 icons to do the job 1 did before, making it really confusing. The old toolbar had just 2 icons, one for cards & logins, and the other for "Safe Web." Unfortunately, as I understand it, Norton won't allow us to edit the toolbar. What really aggravated me was that after all of this work and frustration, all of my logins and ID cards reverted to ones entered 2 years ago, and all of my more recent information & logins are gone. I can't contact Norton Support without getting a rep in Dubai who at least in the past has made matters 10 times worse, and that's IF they even understood my question. I hate to lose the login benefit of the toolbar, but it looks like I'll be heading to Cnet of McAfee. Thanks for everyone's help . . . my frustration never was with you, it's been with Norton. I wish I'd just left everything alone.

more options

I just upgraded my Firefox browser but I still get bugged by these annoying reminders asking me to upgrade. How can i get rid of these reminders. They clutter up my screen.

more options

donsor,

Run the Norton Live Update repeatedly until those Norton extensions for Firefox get updated to the latest version available from Norton. As the Owner of this thread mentioned it took her 4 Live Update runs for the latest update to be installed. Other Norton users have reported similar issues with needing the run Live Update many times to get all the updates to be installed.

more options

donsor, You wrote,

I just upgraded my Firefox browser but I still get bugged by these annoying reminders asking me to upgrade. How can i get rid of these reminders. They clutter up my screen. 

You replied in a solved thread that's almost six months old. In this case, the solution was to contact Norton about upgrading their software since the reason the original poster didn't want to update Firefox was fear of losing access to the Norton Toolbar.

See Mozilla Support rules and guidelines: For support requests, do not re-use existing threads started by others, even if they are seemingly on the same subject.

I'll lock this thread. You should ask a new question, which should contain information specific to your issue. You can use this link as a starting point: http://support.mozilla.org/questions/new