Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Help!!!!! Incredimail MY START has taken over my computer!!! How do I get rid of it permanently???? Started with latest Firefox Update

  • 2 תגובות
  • 3 have this problem
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  • תגובה אחרונה מאת the-edmeister

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Since the latest Firefox, Incredimail My Start has taken over my computer! I do not have Incredimail, I do not want Incredimail. I want to ENTIRELY get rid of it altogether forever. Please give me the instructions. I cannot find it as an add on or a plug in -- I do not know WHAT it is but whatever it is I DO NOT WANT IT ON MY COMPUTER!

Thanks so much in advance! Please hurry! This is driving me crazy. I have set Google as my home page, but every new tap I add, is Incredimail MyStart. I DO NOT WANT IT. This started with the latest Firefox update.

Since the latest Firefox, Incredimail My Start has taken over my computer! I do not have Incredimail, I do not want Incredimail. I want to ENTIRELY get rid of it altogether forever. Please give me the instructions. I cannot find it as an add on or a plug in -- I do not know WHAT it is but whatever it is I DO NOT WANT IT ON MY COMPUTER! Thanks so much in advance! Please hurry! This is driving me crazy. I have set Google as my home page, but every new tap I add, is Incredimail MyStart. I DO NOT WANT IT. This started with the latest Firefox update.

כל התגובות (2)

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Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems?

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See this -http://www.incredimail.com/english/uninstall.aspx - for instructions on getting rid of both Incredimail and MyStart. Sorry, but Mozilla didn't install that "stuff" with a Firefox installation or an update, you picked that stuff up elsewhere.

If your preferences weren't fixed by uninstalling both those programs from Windows - install the Search Reset extension to reset the the homepage and the new tab pages to their default values.
https://addons.mozilla.org/en-US/firefox/addon/searchreset/