Why is it that everytime I upload a PDF then download it, it's red?? This just started happening a couple weeks ago. Chrome DOESN'T do this! Please help!
Our website is formanschool.org. Everytime I upload a PDF on the website OR on a pushpage it shows up as the color red AND sometime information is missing out of the file! This just started happening randomly 2 weeks ago. I downloaded Chrome AND Safari, the read the file perfectly fine. I need Firefox to read my PDF's like how it used to do so everyone who is using Firefox won't see a red PDF....
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Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
Hi, Thanks for getting back to me! This did NOT help. Please let me know what else I need to do. We do not want our constituent seeing a red PDF.
https://www.formanschool.org/podium/default.aspx?t=122013 Click on 'Schedule for Parent Weekend (10/25-26)
Look forward to hearing from you.
Thanks, Kerry
Hello,
Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
Note: You might want to print these steps or view them in another browser.
- Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
- After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
- Delete the Firefox installation folder, which is located in one of these locations, by default:
- Windows:
- C:\Program Files\Mozilla Firefox
- C:\Program Files (x86)\Mozilla Firefox
- Mac: Delete Firefox from the Applications folder.
- Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
- Windows:
- Now, go ahead and reinstall Firefox:
- Double-click the downloaded installation file and go through the steps of the installation wizard.
- Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.
I'm not seeing a major problem with the Schedule for Parents Weekend (10/25 & 26) PDF file, in Firefox 24.0 on WinXP. The only issue I can see is the bottom line on the first page is 'clipped' a bit because it is too close to the bottom page margin; and I run non-default page margins - a lot closer to the page edge with my printer. That may cause issues for people who use the default settings for their printer - that Family Free Time section might lose all the text, both lines if the page is printer.
Can you test it on other PC's to see if your problem is just with your Mac specifically, with Mac OS in general, or affects some Windows users, too.
Are you using built-in Firefox means (Browse button) to upload the files or are you doing this otherwise?