לאתר זה תהיה פונקציונליות מוגבלת בזמן שאנו מתחזקים אותו לשיפור החוויה שלך. אם מאמר מסויים לא פותר את הבעיה שלך וברצונך לשאול שאלה, קהילת התמיכה שלנו מחכה לעזור לך ב־Twitter תחת ‎@FirefoxSupport וב־Reddit תחת ‎/r/firefox.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

What can be done for problems with downloading Firefox to computer?

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Having problems with problems downloading Firefox to a computer that has a slow internet connection. Trying to install Firefox on a computer running XP that has older Windows Explorer program. The computer was used as a stand alone computer and not connected the internet for a few years, so no recent windows explorer updates have been made. The computer seems to perform well otherwise. Have been advised by tech adviser to try loading Firefox to get most up to date browser. The thought was Windows Explorer is running too slow due to being outdated. The computer is connected by a Ethernet cable to a router. Other computers use this setup successfully. Limited internet connections can be made, so the computer modem does work. The download using Windows Explorer is timing out, due to outdated browser. Have tried to install Firefox on the computer using portable version of Firefox on USB drive. Have also tried to download to another computer, saving the install program on a USB drive, then placing the file on the older computer. Looking for suggestions on how to install Firefox on the older computer that can't download the program directly. Feel if can get Firefox on computer, can make necessary updates to computer and slow internet connection issues will disappear.

Having problems with problems downloading Firefox to a computer that has a slow internet connection. Trying to install Firefox on a computer running XP that has older Windows Explorer program. The computer was used as a stand alone computer and not connected the internet for a few years, so no recent windows explorer updates have been made. The computer seems to perform well otherwise. Have been advised by tech adviser to try loading Firefox to get most up to date browser. The thought was Windows Explorer is running too slow due to being outdated. The computer is connected by a Ethernet cable to a router. Other computers use this setup successfully. Limited internet connections can be made, so the computer modem does work. The download using Windows Explorer is timing out, due to outdated browser. Have tried to install Firefox on the computer using portable version of Firefox on USB drive. Have also tried to download to another computer, saving the install program on a USB drive, then placing the file on the older computer. Looking for suggestions on how to install Firefox on the older computer that can't download the program directly. Feel if can get Firefox on computer, can make necessary updates to computer and slow internet connection issues will disappear.

כל התגובות (1)

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Some updates are better handled by Internet Explorer or the built-in updater, such as any updates from Microsoft's Windows Update or Office Update systems. (These systems are not compatible with other browsers.)

You can use the "all systems" page to download a full installer and then copy it over to your XP system.

https://www.mozilla.org/en-US/firefox/all/