We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps according to this link, [[Firefox hangs or is not responding - How to fix]] . Please report back if this answer helpful for you. Thank you

The crash you had involved FlashPlayer. I will write in short sentences. That may help you when you use google translate. As a test disable Flashplayer. *You should have no crashes when Flashplayer is disabled. *See [[disable or remove add-ons#w_how-to-disable-plugins]]_how-to-disable-plugins * Is that correct ? * If you still crash when Flash Player is disabled, please paste another couple of Crash IDs in to your next reply. I will try to make suggestions to fix your problem after you reply. *You probably have already seen ** [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] ** [[Send plugin crash reports to help Mozilla improve Firefox]] * Have you seen these two ? <br /> [[Flash Plugin - Keep it up to date and troubleshoot problems]] <br /> [[Adobe Flash plugin has crashed - Prevent it from happening again]] * What are your first and other languages ? <br />This forum is English Language based. ** Did you try the links above ? ** What language were the articles written in that you see from those links ? ** Some documents are in multiple languages & sometimes the links redirect to a more suitable version in an appropriate language. when viewed from Firefox. --------- No need to read / translate this . For forum cross referencing purpose only * Your Crash Report for CrashID bp-9928a1a1-3ac0-4f95-9e76-51ed02140211 *Crash Signature: hang | F1156974495_____________________ * Related bug Bug 706043 - [adbe 3063979] Firefox 8.0.1 Crash Report [@ hang | F1156974495_____________________ ] *My comments <br /> The bug is an old one and not active. <br />This is on an XP and so protected mode not a problem / solution