Thunderbird Community Forum

I have set up Syncing on Firefox and it was simple but I can't figure out how to do it in Thunderbird. I am recovering from a PC Reset and want to ensure I do not lose anything if I have to have my Iaptop sent away to be repaired.

I spent a long time looking for an email today. I sent it earlier in the day so was looking at the latest messages with todays date. I eventually found it after srearching for the Subject. The message was threaded but the message showing was from a few days ago. That was when I noticed the little arrow. That was when all was revealed. The version of TBird I used until I Reset PC last week did not have settings like that.

Please hep me.

I didn't know which Topic to choose so if its wrong please change it.

So a client ask me for help, started out as not being able to open attachments on many emails. I made a back up prior trying anything, but was not able to copy over a 'sent' file (19gb) and global-messages-db.sqlite (803 mb) I tried doing repair on the mail boxes and deleting the global-messages-db.sqlite file (read it will rebuild. But now years of emails are missing completely. this is beyond me, mailbox file is still large and wondering if there is a pro that knows how to recover from this.

Every email in my inbox received before 9/17/24 at 11:30am is blank with no content. I am using Thunderbird on a 2017 iMac. I can see the affected emails on my iPhone just fine. I have to gmail accounts that are working fine a well. The email address is barrack@battenkillbicycles.com.

I'm running for quite a time Thunderbird on Windows up to Win11 without any problem. For about 3 years I'm using the same TB profile in dual boot environment with Linux Mint (v21 until last week and now version 22). I understood why I didn't get access from Linux side after the latest TB update in Windows as obviously the file structure and other things had changed to make it incompatible to elder versions.

However, as Linux is now my normal working environment, I've tried it again after upgraded my system to Linux Mint 22 Cinnamon 6.2.9 , kernel 6.8.0-44-generic and failed again, having the same error message when starting the profile: "Thunderbird is already running, but not responding. To use Thunderbird, you must first close the existing process, restart your device, ore use a different profile. "sudo killall Thunderbird" didn't find a running process.

I've tried importing everything in a new profile, which worked (more or less), but failed with all attempts getting access to my local profile. A local profile appears after importing but contains no data, trying to import its data separately doesn't trigger any error message when just ticking "E-Mail", but nothing is imported. When ticking "E-Mail" and "Settings", I'm getting a red alert that asks me to look into the error console which doesn't help either.

What can I do ????

Email is vulnerable to spammers. I've noticed that the emails associated with most of my social accounts have been leaked to spammers even though I never publish my addresses.

So I use the Filter mechanism of Thunderbird.

But I can't find how to "bounce" an incoming email, meaning to treat it as though the RECIPIENT account on my server does not exist.

Does anyone know how to get the Filter to bounce incoming email in this way? I think it would be more effective in cutting down spamming than just ignoring the incoming email.

A recent Windows update on my Dell laptop resulted in an unusable copy of Windows(thanks Microsoft). After much time and effort, Microsoft's only solution was to do a fresh install of Windows which we did. Of course all software and apps had to be reinstalled. I have used Thunderbird on this laptop for years successfully. I downloaded the most current verision of Thunderbird and installed it. I then attempted to add my email account. I entered my name, email account name, and password. Message came back, "Configuration found in Mozilla ISP database." Configuration shows Incoming: IMAP, SSL/TLS. Outgoing: SMTP, SSL/TLS. I then clicked on the "Done" box. Next an Xfinity window opens with my username. The next box says "Let's go". I clicked that box. A window pops open that says, "ACCESS DENIED, You don't have access "http://login.xfinity.com/login" on this server. I googled that line and found many responses. I tried many of the solutions shown to no avail. I then contacted Comcast/Xfinity. After hours on the phone and finally reaching Comcast Assurance Level 2, the agent and I tried various things and still to no avail. So, here I am. Anyone there have any ideas on how to proceed. Thanks to anyone who tries.

I just had to change the password on my host email server. Now I can't send email and when I try, I her the error box asking me to enter a new password. I do that with the new pass word and the message comes back immediately. I checked my saved password for SMTP and it shows up as the new pass word. I can send mail from the host server email app so I know that end is working. I can also receive emails on Thunderbird from the host with the new password. I have 2 other email accounts on 3 different hosts and those send emails through Thunderbird without any issue. My host tech support checked out everything from their side and feel that it is something in Thunderbird. I have the newest version of Thunderbird which just downloaded a couple of days ago. I have checked everything I know but no luck. Help!

After the latest update of Thunderbird (128.3.0esr) it is not possible to postpone calendar data (dates, task) via drag and drop. Is that a bug or a matter of setting? Thanks for help!

Hi, I have been using Thunderbird for 3 years. It worked well in the past. However, Thunderbird failed to download an email yesterday. I can read this email both on website and my phone. The error message is as below:

Retrieval using the IMAP4 protocol failed for the following message: 4319

Subject: xxxx From: xxxx Sent date: 9/23/2024 1:54:27 PM

The message hasn't been deleted. You might be able to view it using either Outlook or Outlook Web App. You can also contact the sender to find out what the message says.

My pop account has been accidentally deleted, and I would like to restore my emails associated with my professional address . Could you please help me recover them?

Few things:

TB frequently freezes, not responding. I assume it's due to huge file size and number of emails stored offline. Also, I often have to "repair folder" to the inbox because the message body is commonly just scrambled text or contains the message from a totally different email message or file attachments are missing, etc....

I'm using AOL, so I've accumulated about 50K emails in my account. I separated them by year, on the AOL server, in an attempt to reduce folder/file size(s). Doesn't appear to help, but doesn't make it worse. When I search for an email or sort by a column, it usually freezes for a few minutes up to a full lock up...

Also, no matter if the inbox is fully synched, the message at the bottom always seems to be "Downloading Message # out of 48,915" or whatever the new email count is at the time... After it completes the synch, I notice it starts over from "1 of " after some time.

Is there a max file/folder size that TB can handle for offline storage? Is there a way to increase the size? I don't want to delete emails as I need to reference years of archives on a regular basis. Do I completely delete (and data) and reinstall?

Thanks!

Hi,

Is it possible to add a Thunderbird Settings option to show its email notifications on a Windows 11 PC ONLY when Thunderbird window is inactive and hidden behind other app windows on screen? When the client window is active, and new emails arrive and appear in it, there is no need to dublicate it by popup notifications, so this feature is redundant and should be auto off.

Email won't send with error message: "Must issue a STARTTLS command first. Verify email address in setting first and try again." I went to my settings and check that STARTTLS is the email connection security and my email address is correct.

I don't have and edit for account settings so I made sure it was correct then closed and restarted TB and restarted my computer. Neither worked for me.  I can receive message but not send anything out. 

I have started using an older version of T-Bird,[since v. 115 is such a pain in the ass] but most of my contacts are missing even tho it says the Profile is the same as that in 115.10.1 checking the profile contents, via notepad, it appears to contain all the contacts but they don't show up.

Trying to configure Thunderbird to work with hotmail again. It stopped working a few days ago. Following the 6-step instructions at the end of the thread on this page: https://support.mozilla.org/en-US/questions/1436296

At step 3 I don't have OAuth2 in the drop-down menu. Just

No authentication Normal password Encrypted password Kerberos / GSSAPI NTLM

With OAuth2 selected in the places it *is* available, I just get Host contacted, sending login information... ad infinitum.

How do I fix it? Thanks.

Thunderbird 115.15.0 on Windows 8.1

Sometime around Sept 18-19, the Local Folders has become 'hidden' and not fully visible. My wife thinks she chose the 'Hide Local folders' option from the 'folder pane options'. I tried to disable/re-enable that option but Local Folders still do not show, even with that option disabled. There is 1 folder in Favorites that does show it is a sub-folder about 5 levels deep, (although most of the upper level folders will show emails when selected). There are 20+ folders shown in the Recent folders that do show emails as expected. When i select the 'All Folders' option under 'Folder Modes', nothing happens. The display does not change, and when i click back to show the options again, 'All Folders' is NOT selected (even though i just had selected it!).

I read though several topics related to Local Folders, but i do not see this specific issue. I verified the Local Folders directory on Windows does have data (.sbf, MSF, and File) and all the sub-directories. It contains about 4.3GB of data. I tried Copying the actual Local Folders directory on Windows to a new directory, and then changed the Local Folders Account settings configuration to use that new path, however same result, Still cannot see Local Folders entire directory structure. Using TB v128.30.esr. Have it configured to apply updates when available. I saw in the release notes there were updates released on or around Sept 18-19. I initially thought the Local Folders index was corrupted somehow on Windows, so i tried the 'Repair Folder' option on the 5 levels i could see in the 1 Favorite that was showing, especially the top level, however that did not change anything. Since I cannot see the whole Local Folder structure, i cannot try on any other folders. I now suspect there is an issue with 'Hide Local Folders' function. that seems to be what has caused all this.

will attach screen caps showing the menu options, and Recents/Favorites. I can provide others if needed. thanks for any guidance. Eric