Application Basics Name: Thunderbird Version: 24.5.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.5.0
I cannot send messages.
Name: Thunderbird Version: 24.5.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.5.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20140424091057 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Crash Reports: about:crashes Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2: INCOMING: account2, , (pop3) mail.bellsouth.net:110, plain, passwordCleartext OUTGOING: smtp.att.yahoo.com:465, SSL, passwordCleartext, true
account4: INCOMING: account4, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account5: INCOMING: account5, , (pop3) plus.pop.mail.yahoo.com:995, SSL, passwordCleartext OUTGOING: smtp.mail.yahoo.com:587, SSL, passwordCleartext, true
account6: INCOMING: account6, , (pop3) pop.secureserver.net:110, plain, passwordCleartext OUTGOING: smtpout.secureserver.net:80, plain, passwordCleartext, true
account7: INCOMING: account7, , (imap) imap.googlemail.com:993, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account8: INCOMING: account8, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account9: INCOMING: account9, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext OUTGOING: smtp.mail.yahoo.com:587, SSL, passwordCleartext, true
Extensions Account Colors, 7.0, true, accountcolors@DW-dev Extra Folder Columns, 1.1.5, true, extra-cols@jminta_gmail.com Folderpane Tools, 0.6.1, true, {b243fe83-b8a7-47de-855d-21d865243d5d} LookOut, 1.2.13, true, lookout@aron.rubin Send Later, 4.2.3, true, sendlater3@kamens.us
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.display.screen_resolution: 96 extensions.lastAppVersion: 24.5.0 font.minimum-size.x-western: 14 font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Garamond font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 20 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 9655b336-f50c-4cf3-9a62-932eb5ddd3d network.cookie.prefsMigrated: true places.database.lastMaintenance: 1400144266 places.history.expiration.transient_current_max_pages: 104858 places.history.expiration.transient_optimal_database_size: 148303380 plugin.importedState: true print.print_printer: \\BLANCA\Canon MP530 Series Printer print.printer_\\BLANCA\Canon_MP530_Series_Printer.print_bgcolor: false Graphics
Adapter Description: AMD Radeon HD 8400 Vendor ID: 0x1002 Device ID: 0x9830 Adapter RAM: 512 Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Driver Version: 13.152.0.0 Driver Date: 8-30-2013 Direct2D Enabled: false DirectWrite Enabled: false (6.3.9600.16384) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 0
AzureCanvasBackend: skia AzureFallbackCanvasBackend: cairo AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.2 4.10.2
NSS 3.15.4 Basic ECC 3.15.4 Basic ECC
NSS Util 3.15.4 3.15.4
NSS SSL 3.15.4 Basic ECC 3.15.4 Basic ECC
NSS S/MIME 3.15.4 Basic ECC 3.15.4 Basic ECC
I cannot send messages.
Name: Thunderbird
Version: 24.5.0
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.5.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20140424091057
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Crash Reports: about:crashes
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2:
INCOMING: account2, , (pop3) mail.bellsouth.net:110, plain, passwordCleartext
OUTGOING: smtp.att.yahoo.com:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (pop3) plus.pop.mail.yahoo.com:995, SSL, passwordCleartext
OUTGOING: smtp.mail.yahoo.com:587, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (pop3) pop.secureserver.net:110, plain, passwordCleartext
OUTGOING: smtpout.secureserver.net:80, plain, passwordCleartext, true
account7:
INCOMING: account7, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account8:
INCOMING: account8, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account9:
INCOMING: account9, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext
OUTGOING: smtp.mail.yahoo.com:587, SSL, passwordCleartext, true
Extensions
Account Colors, 7.0, true, accountcolors@DW-dev
Extra Folder Columns, 1.1.5, true, extra-cols@jminta_gmail.com
Folderpane Tools, 0.6.1, true, {b243fe83-b8a7-47de-855d-21d865243d5d}
LookOut, 1.2.13, true, lookout@aron.rubin
Send Later, 4.2.3, true, sendlater3@kamens.us
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.display.screen_resolution: 96
extensions.lastAppVersion: 24.5.0
font.minimum-size.x-western: 14
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Garamond
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 20
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 9655b336-f50c-4cf3-9a62-932eb5ddd3d
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1400144266
places.history.expiration.transient_current_max_pages: 104858
places.history.expiration.transient_optimal_database_size: 148303380
plugin.importedState: true
print.print_printer: \\BLANCA\Canon MP530 Series Printer
print.printer_\\BLANCA\Canon_MP530_Series_Printer.print_bgcolor: false
Graphics
Adapter Description: AMD Radeon HD 8400
Vendor ID: 0x1002
Device ID: 0x9830
Adapter RAM: 512
Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version: 13.152.0.0
Driver Date: 8-30-2013
Direct2D Enabled: false
DirectWrite Enabled: false (6.3.9600.16384)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureFallbackCanvasBackend: cairo
AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.2
4.10.2
NSS
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS Util
3.15.4
3.15.4
NSS SSL
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS S/MIME
3.15.4 Basic ECC
3.15.4 Basic ECC
All Replies (1)
Is there an error message? You potentially have 7 different smtp server setups here; are they all having trouble? If so, I'd look to a common factor such as firewall or security software.