Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Not able to send or receive email - sending of password did not succeed

  • 1 प्रत्युत्तर दें
  • 5
  • 26 views
  • के द्वारा अंतिम प्रतियुतर wuergler

JWatson
JWatson
more options

Since yesterday I have been unable to send or receive email through Thunderbird.

I am able to log in to webmail (godaddy webmail client) and use email through there, but not through Thunderbird. My server/log-in details haven't changed, and I've checked they are correct.

When I send-received, it says 'Connect: Host for pop.secureserver.net contacted, sending login information...' but then seems to give up and gives me the following error:

Sending of password did not succeed. Mail server pop.secureserver.net responded: +OK

Hope you can help,

Best, Justin

Since yesterday I have been unable to send or receive email through Thunderbird. I am able to log in to webmail (godaddy webmail client) and use email through there, but not through Thunderbird. My server/log-in details haven't changed, and I've checked they are correct. When I send-received, it says 'Connect: Host for pop.secureserver.net contacted, sending login information...' but then seems to give up and gives me the following error: Sending of password did not succeed. Mail server pop.secureserver.net responded: +OK Hope you can help, Best, Justin

All Replies (1)

wuergler
wuergler
more options

You say that server/log-in details haven't changed. How about the password? Your provider may also have changed login-details.

In my experience it helps sometimes to delete the password using 

 Preferences > Security > Passwords > Saved Passwords

by selecting the password and then pressing the Remove button. No need to change account settings/setup in Thunderbird.

When you restart Thunderbird and connect to the server TB will ask you for the (new/same) password.

See also: http://kb.mozillazine.org/Password_rejected https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages