This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashing in windows 7

  • 3 प्रत्युत्तर
  • 2
  • 1 view
  • के द्वारा अंतिम प्रतियुतर cor-el

more options

FF is crashing regularly. I have tried reinstalling, removing flash and all other extensions etc, I have tried installing an older version of flash, an older version of FF....no luck. It has crashed twelve times today. Please help. Thanks in advance!

FF is crashing regularly. I have tried reinstalling, removing flash and all other extensions etc, I have tried installing an older version of flash, an older version of FF....no luck. It has crashed twelve times today. Please help. Thanks in advance!

All Replies (3)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box.

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

bp-0ee6370b-67c1-48ab-abfb-944002140722 bp-5a5b00a9-7dd7-4e87-ae2c-a841e2140722 bp-64c4b5a1-3635-4499-b95f-3017f2140722 bp-2791e52e-d818-4603-9842-e96be2140722 bp-13c39a9f-ee4f-462c-8146-0cdb22140722

more options

That is a problem with the NVIDIA Application Filter software (nvlsp.dll).

  • Firefox 30.0 Crash Report [@ RtlpWaitOnCriticalSection | RtlpDeCommitFreeBlock | nvlsp.dll@0x5d0e ]