This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

making plug-ins always active

more options

Every time I start Firefox, I have to manually change two of my plug-ins from "Never Activate" to "Always Activate". The two plug-is are "Shockwave Flash" and "Silverlight Plug-in". When I change the feature to "Always Activate" it does not hold. Am I missing something like a save feature etc.?

Every time I start Firefox, I have to manually change two of my plug-ins from "Never Activate" to "Always Activate". The two plug-is are "Shockwave Flash" and "Silverlight Plug-in". When I change the feature to "Always Activate" it does not hold. Am I missing something like a save feature etc.?

All Replies (1)

more options

Firefox sometimes does not save updated preferences due to a problem with the prefs.js file (e.g., it is locked by another process). If you notice other settings not saving, such as your preferred home page, or Tab options, etc., that could be a factor.

Your saved settings also can be overridden by other software creating a user.js file.

For both of those issues, please see this support article: How to fix preferences that won't save.

Some utility software, such as Advanced SystemCare, will roll back settings changes when you exit Firefox. This is meant to protect you from unwanted changes, but also blocks you from making changes. You should check whether any of your utility, security, or system cleaning software has this feature.

A final possibility is malware, but hopefully that won't be the issue here. If you want to supplement your regular security software, you can use some of the free tools listed in our support article: Troubleshoot Firefox issues caused by malware.