Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Body of the message sent as Russian comes up as ??? only. How to fix this?

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 8 views
  • के द्वारा अंतिम प्रतियुतर ElenaAlechina

more options

I have English and Russian keyboards on 8.1 64 bit system. Messages sent by Thunderbird in Russian come up as Russian in subject line but not in the body of the message, where it all looks like ??. I tried changing coding to all Russian option in the menu but it does not help.

I have English and Russian keyboards on 8.1 64 bit system. Messages sent by Thunderbird in Russian come up as Russian in subject line but not in the body of the message, where it all looks like ??. I tried changing coding to all Russian option in the menu but it does not help.

All Replies (2)

more options

is the character encoding set to UTF-8

more options

Than you for the suggestion. Unfortunately, this did not help on this computer: HP Envy 23, 8.1 system, 64-bit, TWcny RoadRunner mail server. The other computer with system 7 and google mail server has no such issue. Unicode UTF-8 allows for correct characters in Thurderbird on it.