This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I contact a Help person because my efforts with the communituy have not worked?

  • 4 प्रत्युत्तर
  • 3
  • 3 views
  • के द्वारा अंतिम प्रतियुतर FWNamdlo

more options

I upgraded to 31.5. I can no longer send email. The error message, in various attempts, is that the effort to send a message from outgoing server: smtp.mycci.net has failed as it has timed out.

I upgraded to 31.5. I can no longer send email. The error message, in various attempts, is that the effort to send a message from outgoing server: smtp.mycci.net has failed as it has timed out.

चुने गए समाधान

Thanks, Zenos, for the useful suggestions. I found additional problems with Thunderbird for me and have decided that I must go to another email system.

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (4)

more options

This is your first message to this forum, with your current identity. If you have posted previously under a different identity, then a link to your earlier posting(s) may be useful.

You have told us virtually nothing about your system. The easiest thing to do may be to go to Help in Thunderbird, then Troubleshooting Information. Clear the checkbox for "include account names", click "Copy text to clipboard" and then paste into your next posting here.

Do you use a firewall? If so, has it been set to permit Thunderbird? Does the problem persist in Thunderbird's Safe Mode? Or in your operating system's Safe Mode?

more options

FWNamdlo said

I upgraded to 31.5. I can no longer send email. The error message, in various attempts, is that the effort to send a message from outgoing server: smtp.mycci.net has failed as it has timed out.
more options

Zenos said

This is your first message to this forum, with your current identity. If you have posted previously under a different identity, then a link to your earlier posting(s) may be useful. You have told us virtually nothing about your system. The easiest thing to do may be to go to Help in Thunderbird, then Troubleshooting Information. Clear the checkbox for "include account names", click "Copy text to clipboard" and then paste into your next posting here. Do you use a firewall? If so, has it been set to permit Thunderbird? Does the problem persist in Thunderbird's Safe Mode? Or in your operating system's Safe Mode?
more options

चयनित समाधान

Thanks, Zenos, for the useful suggestions. I found additional problems with Thunderbird for me and have decided that I must go to another email system.