This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't download add-ons---

  • 3 प्रत्युत्तर
  • 4
  • 1 view
  • के द्वारा अंतिम प्रतियुतर k0ngb

more options

Galaxy note 8" tablet, (Bought used ("demo only" on back, but no problems with other apps, And Adding extensions worked for first couple, then 'suddenly stopped)) Android 4.4.2 (kitkat?) ----(i believe not officially supported on device) Firefox for Android v. 41.0----Can't find anything to confirm "for android"-edition When on firefox add-ons site: I try to download, says "downloading", but no download icon showing on tablet Download is Not listed in: Menu button -> Tools -> Add-ons.

Galaxy note 8" tablet, (Bought used ("demo only" on back, but no problems with other apps, And Adding extensions worked for first couple, then 'suddenly stopped)) Android 4.4.2 (kitkat?) ----(i believe not officially supported on device) Firefox for Android v. 41.0----Can't find anything to confirm "for android"-edition When on firefox add-ons site: I try to download, says "downloading", but no download icon showing on tablet Download is Not listed in: Menu button -> Tools -> Add-ons.

k0ngb द्वारा सम्पादित

All Replies (3)

more options
  • After I registered for this site it automatically kicked me to one click away from this:

https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes

  • I am almost positive mine is cause of a java blocker i installed, ghostery, or ublock.
  • I have disabled them (My tablets menu button -> Tools -> Add-ons -> click on an add-on -> disable)
  • I will try to restart browser ( I posted this cause, I might lose the link before this is done)
  • ^* Did not work,

Now trying the "Corrupt Files" option. --( Incidentally, I had installed my yahoo mail app during this without problems, and with clear notifications of download process at top of device)

  • ^* Can't find Profile--- Maybe Antiuqated feature
  • Trying Safe Mode Instructions
  • ^* Can't find---Seems to be only for desktop.
  • ***___HELP___***

k0ngb द्वारा सम्पादित

more options

Try a clean reinstall

more options

For an application that I use so heavily? Anything else to try first? How do I prevent losing all my data.