This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I keep mediplayer popup from popping on my Mac

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 7 views
  • के द्वारा अंतिम प्रतियुतर FredMcD

more options

Every time I open a window or tab the mediplayer ad pops up telling me update my video player. This only happens on my FireFox browers.

Every time I open a window or tab the mediplayer ad pops up telling me update my video player. This only happens on my FireFox browers.

All Replies (2)

more options

Please do NOT install that suggested MediaPlayer. This message is caused by an extension I recommend removing, using the following steps:

Please try disabling ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Cmd+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then case a critical eye over the list on the right and, if in doubt, disable (or remove). Especially if you find something called MediaPlayer. Bear in mind that all extensions are optional and none are included with Firefox when you first get it.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Does that get rid of the messages?

more options