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Since the update to Thunderbird 38.5, I no longer receive emails.

  • 2 प्रत्युत्तर
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  • के द्वारा अंतिम प्रतियुतर thundervoid

thundervoid
thundervoid
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After the automatic update to Thunderbird 38.5, I can send emails but not receive them. I have Windows 7 and a Comcast email address. I've disabled my Norton Security and still no luck. Thunderbird worked perfectly prior to the update. Any fixes out there? TIA.

After the automatic update to Thunderbird 38.5, I can send emails but not receive them. I have Windows 7 and a Comcast email address. I've disabled my Norton Security and still no luck. Thunderbird worked perfectly prior to the update. Any fixes out there? TIA.

All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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Norton lies about being disabled. Try windows safe mode and see if it suddenly works.

thundervoid
thundervoid प्रश्नकर्ता
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Thanks for the quick response, Matt.

I rebooted Windows in safe mode and TB worked. then I rebooted in normal mode and TB worked! I'm not sure why. I had rebooted several times since it stopped working. I'm happy it's running. Thanks for your help.