This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 2 views
  • के द्वारा अंतिम प्रतियुतर philipp

more options

I installed the latest version of Firefox 43.0.4 and every time i try to open it, i receive a Crash Report. Even in Safe mode, and refreshing Firefox, and uninstalling and reinstalling.

Crash ID: bp-885ef2af-a7d0-46fd-87a7-34feb2160125

I installed the latest version of Firefox 43.0.4 and every time i try to open it, i receive a Crash Report. Even in Safe mode, and refreshing Firefox, and uninstalling and reinstalling. Crash ID: bp-885ef2af-a7d0-46fd-87a7-34feb2160125

चुने गए समाधान

hi zbgorman, thanks for providing a crash id - unfortunately this crash may be caused by websense endpoint security software that is running on a device. websense has released an updated version (8.1.2224) which may address the issue.

in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (1)

more options

चयनित समाधान

hi zbgorman, thanks for providing a crash id - unfortunately this crash may be caused by websense endpoint security software that is running on a device. websense has released an updated version (8.1.2224) which may address the issue.

in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/