Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 16 views
  • के द्वारा अंतिम प्रतियुतर jscher2000 - Support Volunteer

Tappa41
Tappa41
more options

Report ID# F_121813594

Tried opening Thriva Active Network 4.0 and once the website finish loading and I go to click a link on the page the screen crash saying "The Adobe Flash plugin has crashed". Reload the page to try again. I have reloaded the page but nothing happens. Can someone please help. Do not know where to go to fix this problem.

Report ID# F_121813594 Tried opening Thriva Active Network 4.0 and once the website finish loading and I go to click a link on the page the screen crash saying "The Adobe Flash plugin has crashed". Reload the page to try again. I have reloaded the page but nothing happens. Can someone please help. Do not know where to go to fix this problem.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Could you try the Flash troubleshooting steps in the following article: Adobe Flash plugin has crashed - Prevent it from happening again.

Note: for solutions that require right-clicking Flash to use its internal menu, you could try the little Flash widget on this page that shows your currently installed version: https://www.adobe.com/software/flash/about/ (hopefully that one won't crash on you, too)

Any luck?