This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

web pages won't load unless the mouse is moving

LJK816
LJK816
more options

Have Windows Vista, just loaded Firefox last week. When connecting to a website the page starts to load, then stops, but will immediately start reloading as soon as I move the mouse. As long as the mouse is in motion, things work great - stop and the loading stops.

Have Windows Vista, just loaded Firefox last week. When connecting to a website the page starts to load, then stops, but will immediately start reloading as soon as I move the mouse. As long as the mouse is in motion, things work great - stop and the loading stops.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

In past threads, this behavior was usually linked to malware. Users said AdwCleaner was particularly helpful, but you may want to run several of the free cleaners listed in our support article: Troubleshoot Firefox issues caused by malware.