Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I use any internet short cut in Firefox 50 all that is displayed is text and no graphics. The location bar displays this type of info: file:///C:/Users/jfo

  • 4 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर jscher2000 - Support Volunteer

jfoss
jfoss
more options

When I use any internet short cut in Firefox 50 all that is displayed is text and no graphics. The location bar displays this type of info: file:///C:/Users/jfoss/AppData/Local/Microsoft/Windows/INetCache/IE/ASA9W3MO/V27OATA1.

All other browsers display normally.

When I use any internet short cut in Firefox 50 all that is displayed is text and no graphics. The location bar displays this type of info: file:///C:/Users/jfoss/AppData/Local/Microsoft/Windows/INetCache/IE/ASA9W3MO/V27OATA1. All other browsers display normally.

All Replies (4)

FredMcD
FredMcD
more options

What type of file is that? Firefox can display plain text and HTML.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That sounds like a file in the cache used by MS browsers (Edge, IE).

You need to create a desktop shortcut in Firefox.

jfoss
jfoss प्रश्नकर्ता
more options

Doesn't make any difference.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi jfoss, could you explain the first step? When you said --

When I use any internet short cut in Firefox 50 all that is displayed is text and no graphics. The location bar displays this type of info: file:///C:/Users/jfoss/AppData/Local/Microsoft/Windows/INetCache/IE/ASA9W3MO/V27OATA1.

-- how are you loading that file into Firefox, or how are you initiating the process that ends up loading that file into Firefox?