This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on firefox icon (windows 7) to open the window I keep getting a UAC box requesting to do firefox software update. Why?

  • 7 प्रत्युत्तर
  • 2
  • 1 view
  • के द्वारा अंतिम प्रतियुतर FredMcD

more options

I have Windows 7 desktop. When I click on the icon to open Firefox a UAC box pops up asking "do you want to allow the following program to make changes to this computer?" Says Program Name: Firefox Software Update, Verified Publisher: Mozilla Corporation, File Origin: Hard drive on this computer. I answered yes once and had to restore to a previous restore point. This UAC box pops up each time I click on the icon to open Firefox. Please help!!!

I have Windows 7 desktop. When I click on the icon to open Firefox a UAC box pops up asking "do you want to allow the following program to make changes to this computer?" Says Program Name: Firefox Software Update, Verified Publisher: Mozilla Corporation, File Origin: Hard drive on this computer. I answered yes once and had to restore to a previous restore point. This UAC box pops up each time I click on the icon to open Firefox. Please help!!!

चुने गए समाधान

Some protection programs don't like the update/install stubs. Download Firefox For All languages And Systems {web link}

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (7)

more options

You are correct to check on this file. For about 8 months, fake Firefox and other "update" notices have been flooding the web. But I think yours may be real. If you want, you can;

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 50.1

more options

I got this email:

"You are correct to check on this file. For about 8 months, fake Firefox and other "update" notices have been flooding the web. But I think yours may be real. If you want, you can;

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 50.1"

My version of Firefox is up-to-date. Unfortunately this did not resolve the issue. Any other suggestions I can try?

more options

Your System Details shows you are using Firefox v50.

FredMcD said

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 50.1
more options

I installed Firefox Setup Stub 50.1.0.exe. This still does not fix the problem. Is there something else I can try???? Or should I uninstall then reinstall Firefox?

more options

चयनित समाधान

Some protection programs don't like the update/install stubs. Download Firefox For All languages And Systems {web link}

more options

Thanks FredMcD, your last suggestion worked!!! Thank you ever so much!!!!!

more options

Glad to help. Safe Surfing.