Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have four times tried to donate in support of the flash player app and each time it says any credit card I input cannot be used for this purpose.

  • 5 प्रत्युत्तर
  • 2
  • 4 views
  • के द्वारा अंतिम प्रतियुतर mark1043

more options

I tried a debit card and a credit card, all from MasterCard. They work in other places, just not on the Firefox donation site.

I tried a debit card and a credit card, all from MasterCard. They work in other places, just not on the Firefox donation site.

चुने गए समाधान

mark1043 said

Sorry, I said flash player and I meant the app for the youtube download, one of the authorized Mozilla apps.

Which of the Youtube download extensions are you referring to?. https://addons.mozilla.org/en-US/firefox/search/?q=youtube+download

The vast majority of Extensions hosted on addons.mozilla.org are made by a third-party author or company. Mozilla has no involvement with any Youtube download extensions.

An Extension made by Mozilla would have a author of say Mozilla or Mozilla labs for example. https://addons.mozilla.org/en-US/firefox/user/mozilla/ https://addons.mozilla.org/en-US/firefox/user/mozilla-labs5133025/

https://addons.mozilla.org/faq

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (5)

more options

Hi mark1043. I do not know of a donation site for the one you describe, can you please share the link to make sure the site is secure?

more options

When Flash Player updates, a window opens up and there is a donate button on the bottom. I click that and it sends me to a Mozilla secure site to make a donation. That is the one I have the issue with. I won't have a link till the next time an update occurs.

more options

Sorry, I said flash player and I meant the app for the youtube download, one of the authorized Mozilla apps.

more options

चयनित समाधान

mark1043 said

Sorry, I said flash player and I meant the app for the youtube download, one of the authorized Mozilla apps.

Which of the Youtube download extensions are you referring to?. https://addons.mozilla.org/en-US/firefox/search/?q=youtube+download

The vast majority of Extensions hosted on addons.mozilla.org are made by a third-party author or company. Mozilla has no involvement with any Youtube download extensions.

An Extension made by Mozilla would have a author of say Mozilla or Mozilla labs for example. https://addons.mozilla.org/en-US/firefox/user/mozilla/ https://addons.mozilla.org/en-US/firefox/user/mozilla-labs5133025/

https://addons.mozilla.org/faq

James द्वारा सम्पादित

more options

James, thanks for the attention to this issue but it appears the info you need isn't something I can easily find. I have on the older computer an email saved from Mozilla where I can check which add ons I have running but I would have to set it up again to find it. So what I will do the next time an update occurs is copy the link to the donation page I am having the issue with.

Thanks again for your efforts and go ahead and close this issue.