This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

GoDaddy email not working with Firefox. Need help!

  • 1 प्रत्युत्तर दें
  • 4
  • 8 views
  • के द्वारा अंतिम प्रतियुतर Zachary_

walkerworldwide
walkerworldwide
more options

Hi,

I cannot operate email in GoDaddy using Firefox. When I try to compose a new email (which requires a new box to pop up) I get a "loading" box that just spins indefinitely. When I want to forward or reply to an email, again, requires a new box to pop up, I get the "loading" box.

When I switch over to Internet Explorer, I have no problem, which is how I know it's a problem with Firefox. I have called GoDaddy twice and they don't know how to resolve the issue.

The pop-up blocker box is unchecked.

Thank you!

Hi, I cannot operate email in GoDaddy using Firefox. When I try to compose a new email (which requires a new box to pop up) I get a "loading" box that just spins indefinitely. When I want to forward or reply to an email, again, requires a new box to pop up, I get the "loading" box. When I switch over to Internet Explorer, I have no problem, which is how I know it's a problem with Firefox. I have called GoDaddy twice and they don't know how to resolve the issue. The pop-up blocker box is unchecked. Thank you!

All Replies (1)

Zachary_
Zachary_
more options

Has this email service worked before in the past? If so, there could be a corrupt cookie. In order to help you in this. You can go to the three-bar menu top right of screen, click options, click privacy, click remove individual cookies. Search GoDaddy and remove.