This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FF 57/58 WILL NOT ALLOW YOU TO MUTE THE VOLUMN FOR THE APPLICATION!!!

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Ron3

Ron3
Ron3
more options

This stupid FF 57/58 is making making me sick. Is there anything on this release that isn't broken?

I absolutely hate when videos on a page play automatically and blast out their unwanted and obnoxious sound. Prior to 57/58, I could go into my computer's operating system (Win 7) and set the master volumn to mute all sounds coming from Firefox. This stopped the sound if not the videos themselves.

Unfortunately, with FF 57/58, it resets the master volume control for Firefox (each time it is launched) to the unmuted state which means I GET UNWANTED VIDEO SOUND. (Please don't tell me that I cam mute the sound by clicking the mute button on the offending tab. The whole purpose of muting the entire Firefox application via the operating system is to eliminate the need to do it every time you navigate to a page with an autostart video.

Question 1: Why in God's name does Mozilla do this?

Question 2: HOW DO I GET AROUND THIS?

This stupid FF 57/58 is making making me sick. Is there anything on this release that isn't broken? I absolutely hate when videos on a page play automatically and blast out their unwanted and obnoxious sound. Prior to 57/58, I could go into my computer's operating system (Win 7) and set the master volumn to mute all sounds coming from Firefox. This stopped the sound if not the videos themselves. Unfortunately, with FF 57/58, it resets the master volume control for Firefox (each time it is launched) to the unmuted state which means I GET UNWANTED VIDEO SOUND. (Please don't tell me that I cam mute the sound by clicking the mute button on the offending tab. The whole purpose of muting the entire Firefox application via the operating system is to eliminate the need to do it every time you navigate to a page with an autostart video. Question 1: Why in God's name does Mozilla do this? Question 2: HOW DO I GET AROUND THIS?

Ron3 द्वारा सम्पादित

All Replies (2)

WestEnd
WestEnd
more options

Mute where and where is the link? How do others know what your asking about if they can know where your talking is coming from what site? If no one can verify or reproduce that problem then it means it's on your side not a Browser issue but Driver issues.

Ron3
Ron3 प्रश्नकर्ता
more options

Westend,

Sorry, I'v been working with all types of computers since my Navy days back in '72 so I forget sometimes that not everyone is as familiar with these things as I am. Hopefully the attached image will help.

The easiest way to access the sound master control is click on the Windows "START BUTTON" and type " "SNDVOL.EXE" (no quotes). in the start button search bar. This will find the application sndvol.exe and list it in the results dialog box. Simply click on it to open the application.

This will open the master volume control panel where you can set the master volume level (or simply mute) for any open application. It's important to note that it will only display the open applications at to time that you open sndvol.exe so if you want to sent the volume level of Firefox, Firefox must be open before you open sndvol.exe.

My problem is that you can set FF to "MUTE" here and it willl mute FF for that session. But when you close FF then reopen it, the master control is reset to the unmuted and max volume state.

Thanks for your time, I do sincerely appreciate it.

Ron