This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 4 views
  • के द्वारा अंतिम प्रतियुतर cor-el

kubica
kubica
more options

First I am not very knowledgeable about computers but I think this one is pain.

Couple weeks ago it was great, I don't understand signing on has changed. The format was right there when the computer turned on. now have to click on firefox 

wait for the frequeny popped up then select yahoo homepage.   S   L  O  W

Crashes when getting yahoo mail. Most recent this week "Internet timed out".

Help with anything

Debbie & Mark

First I am not very knowledgeable about computers but I think this one is pain. Couple weeks ago it was great, I don't understand signing on has changed. The format was right there when the computer turned on. now have to click on firefox wait for the frequeny popped up then select yahoo homepage. S L O W Crashes when getting yahoo mail. Most recent this week "Internet timed out". Help with anything Debbie & Mark

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable accessibility services in Firefox.

Try to start Firefox in Safe Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.