This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot get to account settings in normal mode I can in safe mode

  • 5 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर lucky7x

more options

When I click on account setting I get a small box labeled account settings with one button with a drop down arrow which works and gives a selection of: Add an account mail account, add chat account, add feed account,add other account or remove account. I cannot see any other settings

When I click on account setting I get a small box labeled account settings with one button with a drop down arrow which works and gives a selection of: Add an account mail account, add chat account, add feed account,add other account or remove account. I cannot see any other settings

चुने गए समाधान

Yes, I see the screen.I clicked on it and yes, it worked. Thank you very much.

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (5)

more options

Can you provide a screenshot of this "account setting" control you are using?

I'd go to Tools|Account Settings in the menu in the Windows version of Thunderbird. I'm not sure what you're using.

Zenos द्वारा सम्पादित

more options

Launch TB in safe mode, then check 'Reset toolbars and controls' and click 'Make changes and restart'. Does the Account Settings window now look OK in normal mode?

more options

I am using win10 home 64bit on destop with I7 4790 and 16 gb of ram and 500gb hd. thunderbird ver 52.6.0 32bit every thing appears normal in safe mode But I do not find an option to 'reset toolbars and controls' I have trued to send a screen shot but I get an error no image received I can send by e-mail if i have an e-mail to send to first image is normal second is safe

lucky7x द्वारा सम्पादित

more options

When you launch in safe mode (Help/Restart with Add-ons Disabled), do you not see the window shown in the picture?

more options

चयनित समाधान

Yes, I see the screen.I clicked on it and yes, it worked. Thank you very much.