This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

What are the video requirements of firefox?

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर TyDraniu

natetmi
natetmi
more options

My firefox crashes well I am viewing youtube videos & other video content I have uninstalled & reinstalled firefox & Firefox Developer Edition seems to last longer be for crashing, but a fresh install has not fixed the problem. What is required to let firefox play videos? To play youtube? I think I need to check all required plugins or programs out side of firefox that firefox needs. How I see the tab crash. 1. Go to youtube.com & log in to my account. 2. view any video. 3. well viewing the video the tab the video is in will crash (most times) 4. reload the tab & it will soon crash again. 5. sometimes firefox will out right close with no message. 6. if I keep trying to view to the end of the video by reloading the page, I eventually get a message saying "windows has encountered a critical error & must restart"

I am using windows 7 have firefox Developer edition 61.0b13 (32-bit) installed now, but I was using normal firefor when I first had this problem. The program may also crash will trying to view other types of videos, such a flash.

My firefox crashes well I am viewing youtube videos & other video content I have uninstalled & reinstalled firefox & Firefox Developer Edition seems to last longer be for crashing, but a fresh install has not fixed the problem. What is required to let firefox play videos? To play youtube? I think I need to check all required plugins or programs out side of firefox that firefox needs. How I see the tab crash. 1. Go to youtube.com & log in to my account. 2. view any video. 3. well viewing the video the tab the video is in will crash (most times) 4. reload the tab & it will soon crash again. 5. sometimes firefox will out right close with no message. 6. if I keep trying to view to the end of the video by reloading the page, I eventually get a message saying "windows has encountered a critical error & must restart" I am using windows 7 have firefox Developer edition 61.0b13 (32-bit) installed now, but I was using normal firefor when I first had this problem. The program may also crash will trying to view other types of videos, such a flash.

All Replies (1)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

We're sorry to hear that Firefox is crashing. Please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx57

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.