This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to sign in to my sync account (incorrect password even though i just resetted)

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 31 views
  • के द्वारा अंतिम प्रतियुतर Shadow110

more options

So, As the title says I am unable to sign into my firefox sync account; whenever I try to I get a message saying that I have entered an incorrect password (though the password I had entered was correct)

Even after resetting firefox still fails to recognize my password

Interestingly the only workaround i have found is resetting and allowing my browser to recognize my password, and auto-insert it makes it sign it correctly, which is funny since when I type or paste the correct password it isn't recognized.

This issue appears on all iterations of firefox (Linux; Windows; Mobile)

So, As the title says I am unable to sign into my firefox sync account; whenever I try to I get a message saying that I have entered an incorrect password (though the password I had entered was correct) Even after resetting firefox still fails to recognize my password Interestingly the only workaround i have found is resetting and allowing my browser to recognize my password, and auto-insert it makes it sign it correctly, which is funny since when I type or paste the correct password it isn't recognized. This issue appears on all iterations of firefox (Linux; Windows; Mobile)

All Replies (1)

more options

Hi, please ignore all of this article except the end where it asks you to Create a Buzilla Account, Please do so and follow the rest so message will get to a Supervisor. Again ignore all but the bottom and please do the above.

You should be contacted in a day or so.

Please let us know if this solved your issue or if need further assistance.