This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

whatsapp api not working

  • 5 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर ardique

ardique
ardique
more options

what i tried to open e.g. this whatsapp api link(https://wa.me/*mobile number*), firefox reverted with this error msg:-

The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (whatsapp) isn’t associated with any program or is not allowed in this context.

You might need to install other software to open this address. --- Anyone knows how to solve this problem?

what i tried to open e.g. this whatsapp api link(https://wa.me/*mobile number*), firefox reverted with this error msg:- The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols (whatsapp) isn’t associated with any program or is not allowed in this context. You might need to install other software to open this address. --- Anyone knows how to solve this problem?

All Replies (5)

WestEnd
WestEnd
more options

Are you talking mobile phone app or desktop app?

ardique
ardique प्रश्नकर्ता
more options

WestEnd said

Are you talking mobile phone app or desktop app?

My desktop mozilla browser. Do u have any remedy to it Westend?

ardique
ardique प्रश्नकर्ता
more options

ardique said

WestEnd said
Are you talking mobile phone app or desktop app?

My desktop mozilla browser. Do u have any remedy to it Westend?

Hi Westend, do you have any solution to this?

Gerd
Gerd
more options

The whatsapp hotlinks are supposed to be opened on mobile devices where Whatsapp is installed. They are not intended to be opened on Desktop devices, which is why it won't work.

ardique
ardique प्रश्नकर्ता
more options

Gerd said

The whatsapp hotlinks are supposed to be opened on mobile devices where Whatsapp is installed. They are not intended to be opened on Desktop devices, which is why it won't work.

FYI, it works like a charm in chrome but not FF.

Here is some info for u in case u need some read up on.:-

https://faq.whatsapp.com/sw/android/26000030/?category=5245251

It does and work for desktops. Especially for businesses that use their landline no. as their whatsapp account no.