Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Logins sync, but bookmarks don't

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Paul

more options

I set up a new Android phone (both old and new phones are on Oreo, both have Firefox 63.0.2). When I log in to my Firefox account on the new device, my logins sync, but my bookmarks don't :-(((

I have one folder in my bookmarks; the folder does show up on the new device, but none of it's contents . . . and none of my "top level" bookmarks. I have less than 50 bookmarks total.

Any suggestions are welcom!

I set up a new Android phone (both old and new phones are on Oreo, both have Firefox 63.0.2). When I log in to my Firefox account on the new device, my logins sync, but my bookmarks don't :-((( I have one folder in my bookmarks; the folder does show up on the new device, but none of it's contents . . . and none of my "top level" bookmarks. I have less than 50 bookmarks total. Any suggestions are welcom!

चुने गए समाधान

Hi Dan

Thank you for the update. We continue to work to improve Firefox Sync and hopefully there will be some changes coming in an update in the new year.

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (2)

more options

Actually, this did work . . . but it took about 1.5 hours for my new device to decide that there were new bookmarks and retrieve them.

It would be a HUGE improvement if there was some way to see the data available in the sync service (maybe just a note in the profile: "Saved 61 bookmarks, 122 logins and 3 tabs" ?).

Dan

more options

चयनित समाधान

Hi Dan

Thank you for the update. We continue to work to improve Firefox Sync and hopefully there will be some changes coming in an update in the new year.