This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Firefox not display emails from outlook.office.com correctly when other browsers work fine?

  • 3 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर cor-el

more options

Certain messages are not displayed fully in Firefox when using outlook.office.com. I have tried the various versions and fixes suggested by Mozilla and Microsoft, and have tried to duplicate the problem with other browsers but they display the messages properly. I get a # of messages that only display the sender and subject info and nothing else. What does firefox do differently from Chrome, or Vivaldi?

Certain messages are not displayed fully in Firefox when using outlook.office.com. I have tried the various versions and fixes suggested by Mozilla and Microsoft, and have tried to duplicate the problem with other browsers but they display the messages properly. I get a # of messages that only display the sender and subject info and nothing else. What does firefox do differently from Chrome, or Vivaldi?

All Replies (3)

more options

This issues is know in problem for firefox. At my work we were told to not use firefox to open or use web-outlook or anything related to Microsoft products as they don't work well with firefox. I would recommend using IE or maybe Edge on outlook related emails instead.

more options

Hey there,

Outlook's website may be optimized for Microsoft products, but a good website is compatible on most browsers, ideally. However, that is not always the reality, sorry about that.

There is a team, Webcombat team, that evangelizes the functionality on sites like this one.

Please take a screenshot of the peices of the site that do not work and Firefox an add the to a new bug on this site: https://webcompat.com/

Thank you for making the internet better!

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console about what content is blocked

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

cor-el द्वारा सम्पादित